One world, one partner

Throughout the world Mondial Assistance Group is committed to being its corporate clients' one and only partner in global assistance, travel insurance and customer services.

Global reach, local knowledge

Our group's global presence enables us to provide our corporate clients with assistance services anywhere in the world. We constantly optimise our expertise on both international and local levels.

Responsibility to the corporate client

Our first responsibility is to our corporate clients. We are committed to offering efficient, innovative solutions, which are seamless, tailor-made, long-term and transparent. We create our solutions together with each corporate client based on the specific and evolving needs of their customers. Our services help our corporate clients to be successful in their particular business markets.

Crisis Management

A crisis, such as an earthquake, a flood, or an airline accident, are more frequent than one would think and always unexpected. They catch people unaware and can be fatal. Our group has developed a crisis unit designated to manage crisis situations wherever they may occur. People in the crisis unit receive special training to prapare them to promptly react to any kind of catastrophe. This professional preparation involves training in communication skills and simulating the crisis situation. When a crisis happens, whatever it is, the unit organises the necessary resources, medical interventions, hotline platforms and all communications with the media. Our crisis management ensures that the negative impacts of any catastrophe will alleviated as much as possible.

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