Tailored solutions to satisfy your customers' needs

Operating in  the financial or insurance sectors means you are active in very competitive markets. To be successful, you need to be ahead of your competiotrs by offering value added solutions, which meet the specific and changing needs of your customers. We work hand in hand with you, applying our unique expertise in the assistance service market to do just this. Together we anticipate the furute and provide your customers with innovative, efficient, tailored solutions.

  Insurance Company

As an insurance company you offer financial protection to your customers. However, your customers want something more. They need people to be on hand when troubles arise. Our complete range of assistance service solutions will provide them with the comfort they require, anywhere, anytime.

Car Insurance, Third Party Liability Insurance

Roadside Assistance

  • on the spot repair 
  • towing 
  • replacement vehicle 
  • accommodation 
  • taxi, travel ticket booking

Travel Insurance

Medical Assistance, Settlement of Claims

  • repatriation - taxi, ambulance, air amlbulance
  • travel ticket re-booking
  • reimbursement of medical expenses
  • settlement of claims

Home & Property Insurance

Home Assistance   

  • emergency services for emergency situations 
  • non-urgent services - Mondial Assistance Guide 
  • a wide range of professions 
  • complete solutions 

Information Hotline

Call Centre 

  • 24 hours a day, 365 days a year
  • coverage extends beyond business hours
  • "colour lines" operation
  • professional staff
  • short & long-term solutions

Retail Bank

As a retail bank you are dealing with many customers. You provide them with highly professional and reliable services. To be successful you must differentiate yourself from your competition. Our assistance service solutions will help do this by making you and your customers feel more comfortable and secure, anytime, anywhere.

Debit/Credit Cards

Travel Insurance / Medical Assistance 

  • repatriation - taxi, ambulance, air-ambulance
  • travel ticket re-booking
  • medical treatment
  • cancellation fees  

Home Assistance 

  • emergency services for emergency situations
  • non-urgent services - ELVIA Guide
  • a wide range of professions
  • complete solutions 

Information Hotline

Call Centre

  • 24 hours a day, 365 days a year 
  • coverage extends beyond business hours 
  • "colour lines" operation 
  • professional staff 
  • short and long-term solutions    

  Mortgage Bank, Building Savings Bank

As a mortgage or building savings bank you provide customers with long-term financing of their property. However your customers may want more. They are looking for other quarantees besides financing. Our complete range of modern assistance services will meet their demands.

Mortgage

Home Assistance 

  • emergency services for emergency situations
  • non-urgent service - Mondial Assistance Guide
  • a wide range of professions
  • complete solutions 

Information Hotline

Call Centre

  • 24 hours a day, 365 days a year
  • coverage extends beyond business hours
  • "colour lines" operation
  • professional staff
  • short and long-term solutions     

We develop our services as an integral part of your individual business offer. We are committed to providing you with quality, innovative and effective solutions around-the-clock, around the world. We work together with you to serve your customers and satisfy their needs.
Please contact us to receive more information about our offer.